STANDARD Features

FIZ AutoDoc, the FIZ Karlsruhe's broker service for document delivery, offers you:

• easy procurement of all kind of conventional and non-conventional literature
  • from all fields of science and technology
  • from an unparalleled variety of document suppliers
  • from all over the world
  • as single document delivery or as ePrint
    
    
• various comfortable document ordering options via
  • 3 menu-guided order forms for
    • journal articles
    • patent literature
    • other publications (reports, conference proceedings, books, book articles etc.)
  • DOI order form
  • order form for search results (STN search result or other search result)
  • free text order form
  • formatted e-mail
  • free text e-mail
  • fax
  • order option for ePrints
    
    
• elaborate automatic order processing incl.
  • verification of entered bibliographic data
  • ISSN selection according to journal title(s)
  • automatic selection of best document supplier
  • display of estimated costs before submitting the document order
    
    
• fast and worldwide document delivery
  • standard order = processing within 48 hours
  • rush order = processing within 24 hours
  • super rush order = processing within 3 hours
    
    
• multiple delivery options
  • electronically
    • PDF (via e-mail)
    • PDF / DRM (via e-mail)
    • PDF / DRM FileOpen (secure desktop delivery) (via e-mail)
    • download from publisher / PDF
    • fax
  • by mail / courier
    • printed copy
    • printed clean copy
      
      
• real-time monitoring of order status with the help of
  • summarized lists incl. options for status / date range selection and download
  • order detail screen incl. cost information
  • lookup feature for quick access
  • e-mail order notification
    
    
• a minimum of administrative and billing effort
  • monthly collective invoice
  • complete copyright compliance
  • cost allocation options (cost centre information)
    
    
• security
  • encoded data transfer via https (optional)
  • IP Authorization on demand
  • digital rights management
    
    
• assistance by our expert staff, if needed
  • support by competent Service Team
  • HelpDesk service hours: 7:30 a.m. - 6.00 p.m. (CET) Monday - Friday
  • manual order processing, if needed
  • context-sensitive help
    
    
• corporate solutions to integrate FIZ AutoDoc into your intranet / portal and to customize it to your needs