STANDARD Features
FIZ AutoDoc, the FIZ Karlsruhe's broker service for document delivery, offers you:
- easy procurement of all kind of conventional and non-conventional literature
- from all fields of science and technology
- from an unparalleled variety of document suppliers
- from all over the world
- as single document delivery or as ePrint
- various comfortable document ordering options via:
- 3 menu-guided order forms for
- journal articles
- patent literature
- other publications (reports, conference proceedings, books, book articles etc.)
- DOI order form
- order form for search results (STN search result or other search result)
- free text order form
- formatted e-mail
- free text e-mail
- fax
- order option for ePrints
- 3 menu-guided order forms for
- elaborate automatic order processing incl.
- verification of entered bibliographic data
- ISSN selection according to journal title(s)
- automatic selection of best document supplier
- display of estimated costs before submitting the document order
- fast and worldwide document delivery:
- standard order = processing within 48 hours
- rush order = processing within 24 hours
- super rush order = processing within 3 hours
- multiple delivery options:
- electronically:
- PDF (via e-mail)
- PDF / DRM (via e-mail)
- PDF / DRM FileOpen (secure desktop delivery) (via e-mail)
- download from publisher / PDF
- fax
- by mail / courier:
- printed copy
- printed colour copy
- printed clean copy
- electronically:
- real-time monitoring of order status with the help of
- summarized lists incl. options for status / date range selection and download
- order detail screen incl. cost information
- lookup feature for quick access
- e-mail order notification
- a minimum of administrative and billing effort
- monthly collective invoice
- complete copyright compliance
- cost allocation options (cost centre information)
- security
- encoded data transfer via https (optional)
- IP Authorization on demand
- digital rights management
- assistance by our expert staff, if needed
- support by competent Service Team
- HelpDesk service hours: 7:30 a.m. - 6.00 p.m. (CET) Monday - Friday
- manual order processing, if needed
- context-sensitive help
- corporate solutions to integrate FIZ AutoDoc into your intranet / portal and to customize it to your needs